Americable - INVESTIGATING Isolated Area Incident: – Incident details

System Under Maintenance

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INVESTIGATING Isolated Area Incident:

ResolvedDegraded performance1 hour 55 minutes

Affected

Internet

Degraded performance from 6:09 AM to 8:04 AM

Atsugi

Degraded performance from 6:09 AM to 8:04 AM

Sasebo

Degraded performance from 6:09 AM to 8:04 AM

Yokosuka

Degraded performance from 6:09 AM to 8:04 AM

  • ResolvedUTC

    This service incident has been resolved.
    All services have been restored.

    Americable Technical Support Numbers – Available 24 Hours
    Yokosuka Technical Support: 241-2288
    Atsugi Technical Support: 264-2288
    Sasebo Technical Support: 241-2288
    Iwakuni Technical Support: 241-2288
    Technical Support from a cell phone: 046-896-2288 (Japan)

  • IdentifiedUTC

    The source of the problem has been identified. Repairs are in progress to restore services.

  • InvestigatingUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted:
    ALL UH buildings