IP_TV service incident: Sundance (243) & Sportsman (216)

Resolved

Degraded performance

Started over 2 years agoOctober 26, 2023Lasted 2 daysOctober 26, 202312:47 AMOctober 28, 20236:29 AMUTC

Affected

AmericableTV

Ikego - AmericableTV

Atsugi - AmericableTV

Iwakuni - AmericableTV

Sasebo - AmericableTV

Hario - AmericableTV

Updates

Resolved
October 28, 2023 at 6:29 AMUTC
Resolved
October 28, 2023 at 6:29 AMUTC
This incident has been resolved.
Update
October 27, 2023 at 1:35 AMUTC
Update
October 27, 2023 at 1:35 AMUTC
Sportsman channel has been resolved. We are continuing to work on a fix for the Sundance channel.
Identified
October 26, 2023 at 10:44 PMUTC
Identified
October 26, 2023 at 10:44 PMUTC
We are continuing to work on a fix for this incident.
Update
October 26, 2023 at 6:19 AMUTC
Update
October 26, 2023 at 6:19 AMUTC
We are still investigating this incident.
Update
October 26, 2023 at 4:41 AMUTC
Update
October 26, 2023 at 4:41 AMUTC
We are still investigating this incident.
Update
October 26, 2023 at 1:46 AMUTC
Update
October 26, 2023 at 1:46 AMUTC
We are still investigating this incident.
Investigating
October 26, 2023 at 12:47 AMUTC
Investigating
October 26, 2023 at 12:47 AMUTC
Currently seeing periodic freeze framing for Sundance and Sportsman channels on AmericableTV. We are currently investigating this IP_TV incident.

Americable - IP_TV service incident: Sundance (243) & Sportsman (216) – Incident details