IP_TV service incident: Sundance (243) & Sportsman (216)

Resolved

Degraded performance

Started 11 months agoLasted 2 days

Affected

AmericableTV

Ikego - AmericableTV

Atsugi - AmericableTV

Iwakuni - AmericableTV

Sasebo - AmericableTV

Hario - AmericableTV

Updates

Resolved
October 28, 2023 at 6:29 AM
Resolved
October 28, 2023 at 6:29 AM
This incident has been resolved.
Identified
October 27, 2023 at 1:35 AM
Update
October 27, 2023 at 1:35 AM
Sportsman channel has been resolved. We are continuing to work on a fix for the Sundance channel.
Identified
October 26, 2023 at 10:44 PM
Identified
October 26, 2023 at 10:44 PM
We are continuing to work on a fix for this incident.
Investigating
October 26, 2023 at 6:19 AM
Update
October 26, 2023 at 6:19 AM
We are still investigating this incident.
Investigating
October 26, 2023 at 4:41 AM
Update
October 26, 2023 at 4:41 AM
We are still investigating this incident.
Investigating
October 26, 2023 at 1:46 AM
Update
October 26, 2023 at 1:46 AM
We are still investigating this incident.
Investigating
October 26, 2023 at 12:47 AM
Investigating
October 26, 2023 at 12:47 AM
Currently seeing periodic freeze framing for Sundance and Sportsman channels on AmericableTV. We are currently investigating this IP_TV incident.

Americable - IP_TV service incident: Sundance (243) & Sportsman (216) – Incident details