Americable - Americable UH Wireless portal login issue – Incident details

All systems operational

Americable UH Wireless portal login issue

Resolved
Major outage
Started 12 months agoLasted about 15 hours

Affected

Internet

Major outage from 5:09 AM to 8:02 PM

Atsugi

Major outage from 5:09 AM to 8:02 PM

Sasebo

Major outage from 5:09 AM to 8:02 PM

Yokosuka

Major outage from 5:09 AM to 8:02 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are experiencing an issue with the purchasing of wireless service in Unaccompanied housing. The issue is under investigation.