Americable - Notice history

Hario experiencing major outage

Notice history

Sep 2025

Yokosuka BLDG 1516 Degraded Service
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Americable TV app channels 120-350 are down due to maintenance.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    During routine checks, it was identified that channels 120–350 are not displaying on iOS, Android, and coaxial platforms. We are currently investigating this incident.

OUTAGE | All MWR AP Portal Users
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Ikego - Scheduled Maintenance Izumo Tower
  • Completed
    September 10, 2025 at 5:27 PM
    Completed
    September 10, 2025 at 5:27 PM
    Maintenance has completed successfully.
  • In progress
    September 10, 2025 at 3:01 PM
    In progress
    September 10, 2025 at 3:01 PM
    Maintenance is now in progress
  • Planned
    September 10, 2025 at 3:01 PM
    Planned
    September 10, 2025 at 3:01 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: Izumo Tower Bld 694

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Network Incident: SA Unschedule Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident. NTT Osaka connection with Sasebo base is down at this time. NTT is investigating the problem.

Aug 2025

Americable TV APP CH 247 KIDSHD No AUDIO
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident.

(IW) Outage | BLD 110 | CBRE & Hospital
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
AFN Channels & IW Local Channels Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
IW Scheduled Maintenance Node 4A
  • Resolved
    Resolved

    This maintenance has been concluded.

  • Monitoring
    Monitoring

    We are currently doing maintenance.

(YS) Outage | BLD 3387
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2025

Americable UH Wireless portal login issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are experiencing an issue with the purchasing of wireless service in Unaccompanied housing. The issue is under investigation.

29 July 2025 - Atsugi, Sasebo & Yokosuka - Scheduled Maintenance
  • Completed
    July 29, 2025 at 5:52 PM
    Completed
    July 29, 2025 at 5:52 PM
    Maintenance has completed successfully.
  • In progress
    July 29, 2025 at 3:00 PM
    In progress
    July 29, 2025 at 3:00 PM
    Maintenance is now in progress
  • Planned
    July 29, 2025 at 3:00 PM
    Planned
    July 29, 2025 at 3:00 PM

    Americable will be conducting maintenance to the commercial wireless systems servicing the buildings listed below.

    Buildings: All Unaccompanied housing Wireless service subscribers, Navy Lodge and Navy Gateway Inns customers.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Service Outage for Yokosuka Bldgs J196, J200, J217, 1288, 1314, 1455, 1456, 1457, 1458, 1459, 1461, 1462, 1463, 4300, 4315, 4359, 4362, 4805, 4807
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident. The following Buildings are effecting; J196, J200, J217, 1288, 1314, 1455, 1456, 1457, 1458, 1459, 1461, 1462, 1463, 4300, 4315, 4359, 4362, 4805, 4807
Yokosuka multiple AP outage
  • Resolved
    Resolved
    During a routine network check, multiple access points were found to be down in Yokosuka. IT is aware of the issue and is currently investigating. We have also received calls from customers reporting no internet access related to this outage.
AFN Channels service Incident: AFN Channels from 95 to 102
  • Resolved
    Resolved
    We are currently investigating this incident. All AFN Channels are out at this time on all bases (YOKO, Atsugi, Ikego, Sasebo, Iwakuni).

Jul 2025 to Sep 2025

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