Isolated Area Incident: Hario Housing

Resolved

Partial outage

Started about 1 year agoLasted about 5 hours

Affected

Internet

Hario

AmericableTV

Hario - AmericableTV

Updates

Resolved
August 23, 2023 at 9:41 AM
Resolved
August 23, 2023 at 9:41 AM
This incident has been resolved.
Identified
August 23, 2023 at 6:38 AM
Update
August 23, 2023 at 6:38 AM
Contractors cut fiber optic cable. Technicians are on-site working to repair.
Identified
August 23, 2023 at 5:36 AM
Identified
August 23, 2023 at 5:36 AM
We are continuing to work on a fix for this incident.
Investigating
August 23, 2023 at 5:01 AM
Investigating
August 23, 2023 at 5:01 AM
We are currently investigating an isolated service incident.
Hario Base in Buildings Impacted:
5000, 5001, 5002, 5003, 5004, 5005, 5006, 5007, 5008, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5039, 5139

Americable - Isolated Area Incident: Hario Housing – Incident details