Americable - Currently investigating a partial outage on Yokosuka residents on Jones street seem to be the most effected. BLD 1452, 1355, 1386, 1451 and 1453 – Incident details

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Currently investigating a partial outage on Yokosuka residents on Jones street seem to be the most effected. BLD 1452, 1355, 1386, 1451 and 1453

ResolvedPartial outage13 hours 20 minutes

Affected

Internet

Partial outage from 1:31 PM to 2:52 AM

Yokosuka

Partial outage from 1:31 PM to 2:52 AM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.
    Optical levels at the node remain stable between -5.8 dBm and -6.0 dBm. However, the DC voltage is fluctuating intermittently between 0.20V and 0.04V. To rule out a hardware issue, we are going to replace the node's optical receiver and continue monitoring.

  • InvestigatingUTC

    We are currently investigating a partial outage on Yokosuka this incident.