Americable - Notice history

All systems operational

Notice history

Oct 2024

October 24 2024 - All Americable locations - Scheduled Maintenance
Scheduled for October 24, 2024 at 4:00 AM – 4:10 AM 10 minutes
  • Planned
    October 24, 2024 at 4:00 AM
    Planned
    October 24, 2024 at 4:00 AM

    Americable TV service providers will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: All

    Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

22-23 October 2024 - Iwakuni - Scheduled Maintenance
Scheduled for October 22, 2024 at 2:00 PM – 9:00 PM about 7 hours
  • Planned
    October 22, 2024 at 2:00 PM
    Planned
    October 22, 2024 at 2:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: All

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Yokosuka Bldgs - B39, 1400, 1401, 1407, 1471, 1493, 3132, 3133, 3134, 3135, 3133, 3137, 3201 Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified the cause of this outage and we are currently working to resolve the issue.

  • Investigating
    Investigating

    We are currently investigating this incident in the following buildings that are showing they are down;

    B39, 1400, 1401, 1407, 1471, 1493, 3132, 3133, 3134, 3135, 3133, 3137, 3201

17 October 2024 - Yokosuka & Ikego - Scheduled Maintenance
  • In progress
    October 16, 2024 at 4:00 PM
    In progress
    October 16, 2024 at 4:00 PM
    Maintenance is now in progress
  • Completed
    October 16, 2024 at 4:00 PM
    Completed
    October 16, 2024 at 4:00 PM
    Maintenance is now in progress
  • Planned
    October 16, 2024 at 4:00 PM
    Planned
    October 16, 2024 at 4:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: All

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

IP_TV service incident:
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently investigating this IP_TV incident. Issue appears to primarily be effecting AmericableTV App on Firestick streaming devices at this time. Users may notice 523 on-screen error code. List of effected channels as follows:

    101, 104, 105, 106, 107, 108, 109, 110, 114, 116, 117, 118, 120, 123, 124, 125, 131.

Sep 2024

Network Incident: YS EMERGENCY MAINTENANCE NODE 10
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Emergency maintenance is required on Node 10.

    buildings affected:

    1803, 4821, 4822, 1851, 4834, 1311, 1260, 1235, 1234, 4328, 4302, 4364, 5013, 4808, 4818, 1309, 1310, 1397, J530, 4801, 4849, JMOEM01, 4827, 1540, 4831, 1604, 1727

Yokosuka - Scheduled Maintenance - Wifi outage
  • Completed
    September 25, 2024 at 1:48 AM
    Completed
    September 25, 2024 at 1:48 AM

    Install complete. Services restored.

  • In progress
    September 24, 2024 at 11:52 PM
    In progress
    September 24, 2024 at 11:52 PM
    Maintenance is now in progress
  • Planned
    September 24, 2024 at 11:52 PM
    Planned
    September 24, 2024 at 11:52 PM

    Americable will be conducting maintenance at the following location to install extra power outlets for further installs later.

    Buildings: 1475

    Internet services will be interrupted at this location during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Network Outage - Atsugi
  • Resolved
    Resolved

    We are currently investigating a network outage for Atusgi. Will update with affected buildings shortly.

    Known affected buildings:

    3021

    3022

    3024

    3025

    3026

    3028

    3029

    3030

    3032

    3062

    3063

    3064

    3065

    3066

    3143

Outage - AFN Channels
  • Resolved
    Update
    This incident has been resolved.
  • Resolved
    Update

    We are continuing to work on a fix for this incident. Channels may become viewable during this time but we are still investigating the outage.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating an outage with AFN channels.

Outage - AFN Channels
  • Resolved
    Resolved

    We are currently investigating an outage involving the AFN Channels on the Americable TV.

Aug 2024

28 August, 2024 - Yokosuka & Ikego - Scheduled Maintenance
  • Completed
    August 27, 2024 at 9:00 PM
    Completed
    August 27, 2024 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    August 27, 2024 at 3:05 PM
    In progress
    August 27, 2024 at 3:05 PM
    Maintenance is now in progress
  • Planned
    August 27, 2024 at 3:05 PM
    Planned
    August 27, 2024 at 3:05 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: All

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

8/8/2024 | Iwakuni Base | Scheduled Maintenance
  • Completed
    August 08, 2024 at 10:29 AM
    Completed
    August 08, 2024 at 10:29 AM
    Maintenance has completed successfully.
  • In progress
    August 08, 2024 at 4:30 AM
    In progress
    August 08, 2024 at 4:30 AM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings:

    1122

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

8 August 2024 - Atsugi - Scheduled Maintenance
  • Completed
    August 07, 2024 at 11:57 PM
    Completed
    August 07, 2024 at 11:57 PM
    Maintenance has completed successfully.
  • In progress
    August 07, 2024 at 11:00 PM
    In progress
    August 07, 2024 at 11:00 PM
    Maintenance is now in progress
  • Planned
    August 07, 2024 at 11:00 PM
    Planned
    August 07, 2024 at 11:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 70, 71, 75, 77, 79, 81, 84, 89, 407, 409, 564, 617, 949, 978, 987, 1290 and 1310.

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

8 August, 2024 - Iwakuni - Scheduled Maintenance
  • Completed
    August 07, 2024 at 10:30 PM
    Completed
    August 07, 2024 at 10:30 PM
    Maintenance has completed successfully
  • In progress
    August 07, 2024 at 8:30 PM
    In progress
    August 07, 2024 at 8:30 PM
    Maintenance is now in progress
  • Planned
    August 07, 2024 at 8:30 PM
    Planned
    August 07, 2024 at 8:30 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 9030, 9031, 9032, 9033, 9034, 9035, 9036, 9037, 9038, 9039, 9040, 9041, 9042, 9043, 9044, 9045, 9046, 9047, 9048, 9049, 9050, 9051, 9052, 9053, 9119, 9120, 9121, 9122, 9123, 9124, 9125, 9126, 9127, 9128, 9129, 9130, 9131, 9132, 9133, 9134, 9135, 9136, 9137, 9138, 9139.

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

**Aug 8th -IWAKUNI** - Scheduled Maintenance
  • Completed
    August 07, 2024 at 10:08 PM
    Completed
    August 07, 2024 at 10:08 PM
    Maintenance has completed successfully.
  • In progress
    August 07, 2024 at 8:30 PM
    In progress
    August 07, 2024 at 8:30 PM
    Maintenance is now in progress
  • Planned
    August 07, 2024 at 8:30 PM
    Planned
    August 07, 2024 at 8:30 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 9127-9139 and 9030-9126

    Internet and Television Service will be interrupted in those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Aug 2024 to Oct 2024

Next