Americable - Notice history

All systems operational

Notice history

Jan 2025

23 Jan, 2025 - Atsugi, Hario, Ikego & Iwakuni - Scheduled Maintenance
  • Completed
    January 22, 2025 at 9:01 PM
    Completed
    January 22, 2025 at 9:01 PM
    Maintenance has completed successfully
  • In progress
    January 22, 2025 at 3:01 PM
    In progress
    January 22, 2025 at 3:01 PM
    Maintenance is now in progress
  • Planned
    January 22, 2025 at 3:01 PM
    Planned
    January 22, 2025 at 3:01 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Atsugi

    Buildings 70, 71, 75, 77, 79, 81, 84, 89, 150, 407, 409, 564, 617, 949, 978, 987, 1289

    Hario

    Buildings 5000, 5001, 5002, 5003, 5004, 5005, 5006, 5007, 5008, 5009, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5039, 5140, and 5141

    Ikego

    All Ikego

    Iwakuni

    Buildings 1436, 1438, 1440

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Local TV service Incident: AFN Channel 96, AUDIO ISSUE
  • Resolved
    Resolved

    AFN has resolved the issue. Audio is now playig.

  • Investigating
    Investigating

    We are currently investigating this local TV channel incident.


    AFFETCED CHANNELS: chanel 97 AFN SPORTS AUDIO ISSUE.

Isolated Area Incident: Building 656
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Partial IPTV Service Outage - Many Channels Affect
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident.

    Channels that are still working are as follows;

    AFN and Japanese channels work, channels 131 (Food), 140 (Paramount), and 146 (HSTRYHD) at this time

    Channels currently verified not working at this time;

    120 (FS1HD), 121 (FS2HD), 122 (BIG10HD), 123 (USAHD), 124 (SYFYHD), 125 (FXXHD), 126 (TVLAND), 127 (APLHD), 128 (TravHD), 129 (TLC), 132 (HGTV), 133 (A&G), 134 (FX), 136 (LifeTime), 137 (LMN), 138 (FXM), 141 (CCHD), 142 (FNCDH), 145 (FNCHD), 147 (MTVHD), and 148 (MTV2) at this time

Dec 2024

IP_TV service incident: Americable TV app with all Base (Yoko, Ikego, Atsugi, Sasebo, Iwakuni) CH 120 to 950 Affected
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this IP_TV incident.

24 December 2024 - Hario - Scheduled Maintenance
  • Completed
    December 23, 2024 at 8:00 PM
    Completed
    December 23, 2024 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    December 23, 2024 at 7:00 PM
    In progress
    December 23, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    December 23, 2024 at 7:00 PM
    Planned
    December 23, 2024 at 7:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 5000, 5001, 5002, 5003, 5004, 5005, 5006, 5007, 5008, 5009, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5039, 5140, and 5141. 

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

**Building 1120 and 1121** - Scheduled Maintenance 0900-1100
  • Completed
    December 23, 2024 at 1:38 AM
    Completed
    December 23, 2024 at 1:38 AM

    Maintenance Completed.

  • Planned
    December 23, 2024 at 12:12 AM
    Planned
    December 23, 2024 at 12:12 AM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1120 and 1121

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Network Incident: Affected Building 9002, 9007, 9011, 9015, 9017, 9018, 9020, 9105, 9118, 9208, 9223
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this network service incident.

Network Incident: Unscchedule internet outage in the following area affected: Buildings: 141, 430, 480, Ships USS New Orleans and USS America.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this network service incident. The following area affected: Buildings: 141, 430, 480, Ships USS New Orleans and USS America.

Nov 2024

Isolated Area Incident: Sasebo
  • Resolved
    Resolved

    We are currently investigating this incident.

    Affected Buildings:
    1512

Emergency Maintenance on Kintai Bld 607, Iwakuni
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident with the Internet and TV at Iwakuni BLDG 607.

Unscheduled Power Outage Sasebo 0900 - 2100
  • Resolved
    Resolved

    Power has been restored to SA base.

  • Investigating
    Investigating

    Please be advised that due to the Sasebo Base Exercise (Black Start Exercise), there is an unscheduled base-wide power outage. The outage began at 0900 and is expected to last approximately 12 hours.

IPTV Outage
  • Resolved
    Resolved

    IPTV Outage Should be resolved. If you are experiencing further issues at this time, please reach the Americable Technical Support department (Open 24/7); 
    DSN (Yokosuka): 241-2288 EXT:2  
    USA: 305-257-8843 EXT:2 
    Japan: 0468-96-2288 EXT:2   
    Blue 'Online' Chat option: http://www.americable.com  (Tech Support Only) 

  • Investigating
    Investigating


    We are currently investigating this incident for the Americable IPTV for the following bases; Yokosuka, Ikego, Atsugi, Iwakuni, Sasebo, and Hario.

    AFN and Japanese Channels via Coax is up and running.

Schedule Maintenance in a Section of Yokosuka
  • Completed
    November 19, 2024 at 7:00 AM
    Completed
    November 19, 2024 at 7:00 AM

    Having a maintenance that may effect services in the following areas;

    Harbor Master Pier, A40 A46, A47, A48, 5203, A37, 5218, 5205, Berth 6, 7, 8, 9, 10, 11, 12, 13, 5219, Tohoku Shack, A164, A920 A61, DD4 and 5, 2053, 2067, F157, 1907, 1848, Berth 10 shack, Berth 12 shack.

Nov 2024 to Jan 2025

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