Americable - Notice history

Experiencing minor outage

Notice history

Sep 2024

Outage - AFN Channels
  • Resolved
    Update

    We are continuing to work on a fix for this incident. Channels may become viewable during this time but we are still investigating the outage.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating an outage with AFN channels.

Outage - AFN Channels
  • Resolved
    Resolved

    We are currently investigating an outage involving the AFN Channels on the Americable TV.

Network Outage - Atsugi
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Update

    We are currently experiencing a network issue due to an unplanned power outage.

    Known affected buildings:

    NGIS - Bld 482

    NGIS - Bld 483

  • Investigating
    Investigating

    We are currently investigating a network outage at the Atsugi base.

    Currently known affected buildings:

    NGIS - Bld 483

    NGIS - Bld 482

IP_TV service incident:
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently investigating this IP_TV incident. Comedy Central Channel 141 is currently down on various streaming devices at this time. We are working towards a resolution.

Aug 2024

28 August, 2024 - Yokosuka & Ikego - Scheduled Maintenance
  • Completed
    August 27, 2024 at 9:00 PM
    Completed
    August 27, 2024 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    August 27, 2024 at 3:05 PM
    In progress
    August 27, 2024 at 3:05 PM
    Maintenance is now in progress
  • Planned
    August 27, 2024 at 3:05 PM
    Planned
    August 27, 2024 at 3:05 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: All

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

8/8/2024 | Iwakuni Base | Scheduled Maintenance
  • Completed
    August 08, 2024 at 10:29 AM
    Completed
    August 08, 2024 at 10:29 AM
    Maintenance has completed successfully.
  • In progress
    August 08, 2024 at 4:30 AM
    In progress
    August 08, 2024 at 4:30 AM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings:

    1122

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

8 August 2024 - Atsugi - Scheduled Maintenance
  • Completed
    August 07, 2024 at 11:57 PM
    Completed
    August 07, 2024 at 11:57 PM
    Maintenance has completed successfully.
  • In progress
    August 07, 2024 at 11:00 PM
    In progress
    August 07, 2024 at 11:00 PM
    Maintenance is now in progress
  • Planned
    August 07, 2024 at 11:00 PM
    Planned
    August 07, 2024 at 11:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 70, 71, 75, 77, 79, 81, 84, 89, 407, 409, 564, 617, 949, 978, 987, 1290 and 1310.

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

8 August, 2024 - Iwakuni - Scheduled Maintenance
  • Completed
    August 07, 2024 at 10:30 PM
    Completed
    August 07, 2024 at 10:30 PM
    Maintenance has completed successfully
  • In progress
    August 07, 2024 at 8:30 PM
    In progress
    August 07, 2024 at 8:30 PM
    Maintenance is now in progress
  • Planned
    August 07, 2024 at 8:30 PM
    Planned
    August 07, 2024 at 8:30 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 9030, 9031, 9032, 9033, 9034, 9035, 9036, 9037, 9038, 9039, 9040, 9041, 9042, 9043, 9044, 9045, 9046, 9047, 9048, 9049, 9050, 9051, 9052, 9053, 9119, 9120, 9121, 9122, 9123, 9124, 9125, 9126, 9127, 9128, 9129, 9130, 9131, 9132, 9133, 9134, 9135, 9136, 9137, 9138, 9139.

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

**Aug 8th -IWAKUNI** - Scheduled Maintenance
  • Completed
    August 07, 2024 at 10:08 PM
    Completed
    August 07, 2024 at 10:08 PM
    Maintenance has completed successfully.
  • In progress
    August 07, 2024 at 8:30 PM
    In progress
    August 07, 2024 at 8:30 PM
    Maintenance is now in progress
  • Planned
    August 07, 2024 at 8:30 PM
    Planned
    August 07, 2024 at 8:30 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 9127-9139 and 9030-9126

    Internet and Television Service will be interrupted in those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Jul 2024

Isolated Area Incident:
  • Resolved
    Resolved

    We are currently investigating an isolated service incident.
    Buildings Impacted:
    - 672

    - 673

    - 675

    - 678

    - 682

    - 683

    - 684

    - 686

    - 687

    - 688

    - 689

    - 691

    - 695

    - 696

    - 697

    - 698

    - 699

    - 824

Isolated Area Incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating an isolated outage in Yokosuka.

    Currently affecting housing in the Nimitz area.

18 July 2024 - Yokosuka, Atsugi & Ikego - Scheduled Maintenance
  • Completed
    July 17, 2024 at 9:00 PM
    Completed
    July 17, 2024 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    July 17, 2024 at 6:00 PM
    In progress
    July 17, 2024 at 6:00 PM
    Maintenance is now in progress
  • Planned
    July 17, 2024 at 6:00 PM
    Planned
    July 17, 2024 at 6:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: Entire Base

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

17 July 2024 - Iwakuni, Sasebo & Hario - Scheduled Maintenance
  • Completed
    July 16, 2024 at 9:00 PM
    Completed
    July 16, 2024 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    July 16, 2024 at 6:00 PM
    In progress
    July 16, 2024 at 6:00 PM
    Maintenance is now in progress
  • Planned
    July 16, 2024 at 6:00 PM
    Planned
    July 16, 2024 at 6:00 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: Entire Base

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

17 July 2024 - Sasebo & Hario - Scheduled Maintenance
  • Completed
    July 16, 2024 at 6:28 PM
    Completed
    July 16, 2024 at 6:28 PM

    Maintenance is complete.

  • In progress
    July 16, 2024 at 3:05 PM
    In progress
    July 16, 2024 at 3:05 PM
    Maintenance is now in progress
  • Planned
    July 16, 2024 at 3:05 PM
    Planned
    July 16, 2024 at 3:05 PM

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: Entire Base

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Jul 2024 to Sep 2024

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