Americable - Notice history

System Under Maintenance

99.96% uptime

Yokosuka - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Ikego - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Atsugi - Operational

99.96% uptime
Dec 2023 · 99.88%Jan 2024 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Iwakuni - Under maintenance

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Sasebo - Operational

99.85% uptime
Dec 2023 · 99.57%Jan 2024 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Hario - Operational

99.96% uptime
Dec 2023 · 99.87%Jan 2024 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024
98.77% uptime

Yokosuka - AmericableTV - Operational

98.77% uptime
Dec 2023 · 96.16%Jan 2024 · 99.31%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Ikego - AmericableTV - Operational

98.77% uptime
Dec 2023 · 96.16%Jan 2024 · 99.31%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Atsugi - AmericableTV - Operational

98.77% uptime
Dec 2023 · 96.16%Jan 2024 · 99.31%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Iwakuni - AmericableTV - Under maintenance

98.77% uptime
Dec 2023 · 96.16%Jan 2024 · 99.31%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Sasebo - AmericableTV - Operational

98.76% uptime
Dec 2023 · 96.16%Jan 2024 · 99.28%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Hario - AmericableTV - Operational

98.77% uptime
Dec 2023 · 96.16%Jan 2024 · 99.31%Feb · 100.0%

Previous page

Next page

Dec 2023
Jan 2024
Feb 2024

Notice history

View current status

Feb 2024

FEB29
**3/1/2024 - Sasebo* - Scheduled Maintenance 0700 - 0730
CompletedMaintenance1 hour
  • CompletedFebruary 29, 2024 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 29, 2024 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 29, 2024 at 10:00 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1602 Navy Lodge

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

FEB29
1 March 2024 - Atsugi - Scheduled Maintenance
CompletedMaintenance6 hours
  • CompletedFebruary 29, 2024 at 9:01 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 29, 2024 at 3:01 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 29, 2024 at 3:01 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings:

    70, 75, 77, 81, 104, 130, 146, 150, 181, 183, 187, 194, 206, 207, 286, 294, 407, 430-432, 451-456, 480, 495, 564, 949, 970, 978, 987, 1289, 1290, 1401, 1445, 1460, 3043, 3143, 3144, 3021-3032, 3033-3041, 3044-3049, 3053-3068, 3111-3124, 3126-3135, 3137-3141, 3250.

       

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

FEB27
27 February 2024 - Iwakuni B1123 - Scheduled Maintenance
CompletedMaintenance44 minutes
  • CompletedFebruary 27, 2024 at 12:44 AMUTC

    Maintenance Complete

  • In progressFebruary 27, 2024 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedFebruary 27, 2024 at 12:00 AMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Building: 1123

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

FEB26
26 February 2024, Iwakuni B 1121 - Scheduled Maintenance 1030 - 1200
CompletedMaintenance
  • PlannedFebruary 26, 2024 at 1:30 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1121

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

  • CompletedFebruary 26, 2024 at 2:14 AMUTC

    Maintenance Complete

FEB26
26 February 2024, Iwakuni B 1122 - Scheduled Maintenance 1300 - 1430
CompletedMaintenance56 minutes
  • CompletedFebruary 26, 2024 at 4:56 AMUTC

    Maintenance Complete.

  • In progressFebruary 26, 2024 at 4:00 AMUTC
    Maintenance is now in progress
  • PlannedFebruary 26, 2024 at 4:00 AMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 1122

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Jan 2024

Local TV service Incident:
Resolved28 minutes
  • ResolvedUTC

    The issue has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

    All local TV channels are affected.

IP_TV service incident:
Resolved6 hours 11 minutes
  • ResolvedUTC

    This issue has been resolved.

  • InvestigatingUTC

    We are currently investigating this IP_TV incident for Android devices:

    • Channel 113 KRY

Local TV service Incident: IWAKUNI AFN/Local Channels Outage
Resolved

  • We are currently investigating this local TV channel incident.

    UTC
Isolated Area Incident: Yokosuka Network Outage
Resolved

  • We are currently investigating an isolated service incident.
    Ships Impacted:
    USS Antietam Cg-54
    USS Ralph Johnson DDG-114
    USS Ronald Reagan CVN 76
    USS Blueridge Lcc-19
    USS Rafael Peralta
    USS DEWEY DDG-105
    Amsec Valve Barge

    UTC
IP_TV service incident:
Resolved1 hour 54 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this IP_TV incident for Android devices.

    • Channel 111, YAB

Dec 2023

Network Incident: SA Emergency Network Outage
ResolvedPartial outage5 hours 23 minutes
  • ResolvedUTC

    We implemented a fix and modems are back online.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are currently investigating this network service incident.
    Affected buildings:
    CHILLIS-GAS STATION
    310-FFSC
    LAWN GARDEN CENTER

DEC28
Dec. 28 to Dec. 29, 2023 - Ikego - Scheduled Maintenance
CompletedMaintenance7 hours
  • CompletedDecember 28, 2023 at 9:00 PMUTC

    Maintenance has completed successfully

  • In progressDecember 28, 2023 at 2:00 PMUTC

    Maintenance is now in progress

  • PlannedDecember 28, 2023 at 2:00 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 672, 673, 675, 677, 678, 682, 683, 684, 686, 687, 688, 689, 691, 693, 694, 695, 696, 697, 698, 699, 824

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Local TV service Incident: Sasebo Emergency Outage
ResolvedPartial outage5 hours 9 minutes
  • ResolvedUTC

    This service incident has been resolved.
    All services have been restored and operating as they should be with local Japanese TV channels.

    Americable Technical Support Numbers – Available 24 Hours
    Yokosuka: 241-2288
    Atsugi: 264-2288
    Sasebo: 241-2288
    Iwakuni: 241-2288
    Technical Support from a cell phone: 046-896-2288 (Japan)

  • IdentifiedUTC

    We are currently investigating this local TV channel incident.

DEC21
22 Dec - Ikego - Scheduled Maintenance
CompletedMaintenance6 hours
  • CompletedDecember 21, 2023 at 9:00 PMUTC

    Maintenance has completed successfully

  • In progressDecember 21, 2023 at 3:00 PMUTC

    Maintenance is now in progress

  • PlannedDecember 21, 2023 at 3:00 PMUTC

    Americable will be conducting maintenance to the systems servicing the buildings listed below.

    Buildings: 665, 679, 680, 692

    Internet and Television Service will be interrupted to those locations during this maintenance.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Isolated Area Incident: Atsugi Network Outage
ResolvedPartial outage3 hours
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted:
    3126, 3127, 3128, 3129, 3130, 3131, 3132, 3133, 3134, 3135, 3055, 3056, 3057, 925, 3058

Previous

Dec 2023 to Feb 2024

Next