Americable - Notice history

System Under Maintenance

99.96% uptime

Yokosuka - Operational

99.83% uptime
Mar 2024 · 99.93%Apr · 99.91%May · 99.67%

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Mar 2024
Apr 2024
May 2024

Ikego - Operational

100.0% uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Atsugi - Operational

100.0% uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Iwakuni - Under maintenance

99.97% uptime
Mar 2024 · 99.96%Apr · 100.0%May · 99.96%

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Mar 2024
Apr 2024
May 2024

Sasebo - Operational

99.96% uptime
Mar 2024 · 100.0%Apr · 99.87%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Hario - Operational

100.0% uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024
99.98% uptime

Yokosuka - AmericableTV - Operational

99.95% uptime
Mar 2024 · 99.93%Apr · 100.0%May · 99.93%

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Mar 2024
Apr 2024
May 2024

Ikego - AmericableTV - Operational

99.99% uptime
Mar 2024 · 99.98%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Atsugi - AmericableTV - Operational

99.99% uptime
Mar 2024 · 99.98%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Iwakuni - AmericableTV - Under maintenance

99.98% uptime
Mar 2024 · 99.98%Apr · 100.0%May · 99.96%

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Mar 2024
Apr 2024
May 2024

Sasebo - AmericableTV - Operational

99.99% uptime
Mar 2024 · 99.98%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Hario - AmericableTV - Operational

99.99% uptime
Mar 2024 · 99.98%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

View current status

May 2024

MAY25
Schedule Maintenance Power Outage YS Bldg 1558
ResolvedMaintenance
  • UpdateUTC

    Maintenance has been completed.

  • ResolvedUTC

    Conducting a Schedule Maintenance Power Outage Located in Yokosuka Building 1558

    The expected scheduled time is between 2100 til 2200.

    Maintenance has been completed

Isolated Area Incident:
ResolvedPartial outage12 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted:

    4317, 1236, 1239, 1238, 1240, 1241

    Dry Dock 6

Isolated Area Incident:
Resolved1 hour 20 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted:
    1457, 1458,, 1459, 1460, 1461, 1463, 4362.

AmericableTV Ch 117 NIB (Nagasaki International TV Broadcasting)
Resolved3 hours 45 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Our provider is currently investigating this incident for the Americable IPTV service.

    Customers in Sasebo and Hario utilizing the Free TV AFN Network through Coax on Channel 16-4 should be able to view that channel network.

Isolated Area Incident
ResolvedPartial outage1 hour 11 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are currently investigating an isolated service incident.

    Buildings Impacted :
    1925, 1926, 1927, 1928, 1984, 1986, 1988, 1990, 1992, 1994, 3112

Apr 2024

APR30
Maintenance @0855
CompletedMaintenance49 minutes
  • CompletedApril 30, 2024 at 12:52 AMUTC

    Maintenance completed. All modems back online.

  • PlannedApril 30, 2024 at 12:02 AMUTC

    Starting Iwakuni emergency maintenance to replace micro node.

    Some buildings internet may be impacted.

Isolated Area Incident:
ResolvedPartial outage2 hours 11 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted:
    1315

Sasebo PWC Power Outage
ResolvedPartial outage3 hours 3 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Currently a unscheduled power outage at Sasebo base. PWD is investigating. Buildings 520, 539, 541, 580, 581, 582, 583 internet and TV are affected.

APR19
Atusig Building 3069 Schedule Maintenance Power Outage 2300 til 0000
ResolvedMaintenance2 hours 5 minutes
  • ResolvedUTC

    The maintenance has been complete and service has been restored.

  • MonitoringUTC

    Atsugi Building 3069 is undergoing a scheduled maintenance power outage from 11PM until 12AM.

APR18
April 19, 2024 - All bases - Scheduled Maintenance
CompletedMaintenance1 hour 5 minutes
  • CompletedApril 18, 2024 at 4:35 PMUTC

    Traffic is passing on both circuits.
    Maintenance is complete.

  • In progressApril 18, 2024 at 3:30 PMUTC
    Maintenance is now in progress
  • PlannedApril 18, 2024 at 3:30 PMUTC

    Americable will be conducting urgent maintenance to update our firewall firmware.  This is required to mitigate a known vulnerability in the existing firmware.  During this maintenance window customers will experience a brief loss of Internet service as the equipment is reloaded and routing is reestablished.

    We apologize for the inconvenience and appreciate your patience. Please reach out to our Technical Support Center at 241-2288 or (046-896-2288) and press 2 during the recording for any questions or if you encounter any issues during or after this maintenance.

Mar 2024

Isolated Area Incident:
ResolvedPartial outage53 minutes
  • ResolvedUTC

    Internet has been restored to the Bowling Alley.

  • InvestigatingUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted: Iwakuni BLD 1333 Bowling Alley wireless internet down.

Local TV service Incident: CH 17-4 Base Command
Resolved

  • We are currently investigating this local TV channel incident.

    UTC
IPTV Service Incident
ResolvedPartial outage27 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Fox New Channel HD (CH. 142) currently down on all streaming platforms. We are currently investigating this IPTV incident.

Isolated Area Incident: 1495
ResolvedPartial outage1 hour 12 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    Power for building 1495 should be restored by 1600.

  • InvestigatingUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted:
    1495

Isolated Area Incident:
ResolvedPartial outage15 minutes
  • UpdateUTC
    This incident has been resolved.
  • ResolvedUTC

    We are currently investigating an isolated service incident.
    Buildings Impacted:

    3849

    3853

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Mar 2024 to May 2024

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